Description
You'll learn the steps to take before, during and after a crisis, which will help determine your company's outlook once the storm has passed. In addition, you'll learn the tools for anticipating business crises, and processes for developing crisis management capabilities -- particularly, how to develop a crisis management plan.
Recommendations:
Learn from others! Here are some reviews from the participants enrolled in this course
- Smart method to learn – This course is helpful and using smart way to motivate thinking and understanding. The instructor has a professional delivery method, and the he materials are interesting and creative specially the flashcards and the exercises — Ibrahim Alsayed
- This course is of high quality – This course will let you become a PMP and CAMP master and it will explain you every concept. The instructor is highly engaging and highly motivating. Can’t be better. Thank you — Saber Tlili
- Excellent class! — I already have my PMP, but wish I had this class as a study tool prior to taking the test. I am confident that a person who studies the materials presented in this course should have no problem with the exam. I took the class for the PDUs to keep my certification up. Upon completion of the class, I followed the instructions and had no problem registering the credits with PMI — Robert Vroom
Course content
Pre Assestment
- Pre-Assessment
Introduction
- What is Business Crisis Management?
-Planning
- Introduction to Business Crisis Management
-Planning
- Introduction to Business Crisis Management
Managing a Crisis
- Steps to Crisis Management Planning
- Building a Crisis Management Plan
- Business Crisis Scenario #1
- Business Crisis Scenario #2
- Building a Crisis Management Plan
- Business Crisis Scenario #1
- Business Crisis Scenario #2
Understanding Vulnerabilities
- Warning Signs
- Crisis Simulation Training
- Crisis Manuals
- Small to Medium-Sized
- Businesses
- Tailoring the Plan
- Small Business Plan
- Crisis Simulation Training
- Crisis Manuals
- Small to Medium-Sized
- Businesses
- Tailoring the Plan
- Small Business Plan
Coming to an end
- Adopting a Mindset
- Raising Awareness
- Conclusion
- Supplementary Materials
- Raising Awareness
- Conclusion
- Supplementary Materials
What is the crisis management
- Crisis Management Plans
- Assembling Your Crisis
- Management Team
- Tools and Resources
- Crisis Management Planning
- SWOT Risk Reporting
- Biggest Mistakes Companies Make
- Assembling Your Crisis
- Management Team
- Tools and Resources
- Crisis Management Planning
- SWOT Risk Reporting
- Biggest Mistakes Companies Make
Crisis Preventions
- Where to Begin
- Shape the Environment
- Other Things to Prepare For
- How Do You Know?
- Chapter 1-4 Quiz
- Shape the Environment
- Other Things to Prepare For
- How Do You Know?
- Chapter 1-4 Quiz
Media Relations
- Choosing a Spokesperson
- Organizational Perspective
- The Best Policy
- Organizational Perspective
- The Best Policy
What is to communicate during a crisis
- Tips for Communicating
- Acknowledging the Media
- Communicating with the Media
- Which Spokesperson?
- During and After a Crisis
- Scenario and Outcome
- Ongoing Effort
- Chapter 5-7 Quiz
- Acknowledging the Media
- Communicating with the Media
- Which Spokesperson?
- During and After a Crisis
- Scenario and Outcome
- Ongoing Effort
- Chapter 5-7 Quiz
Final Exams
- Final Exam
